Payment – Terms and Conditions

The Terms and Conditions outlined below refer to the arrangements of online payment between The First Academy School (FAS), and the “Customer” accessing the Online Payment System or Gateway available on the FAS website. The term “Service” refers to any request made, and paid for, by the Customer for a specific offering by FAS on the Online Payment System or Gateway.

Services Provided and Pricing

FAS provides the following services: academic, transport, transcript and completion letters; application and deposit fee payments, and tuition fee payments, in part or full, can be made via the Online Payment System. FAS reserves the right to add, modify or delete services based on identified needs, and without any prior notification to Customers. FAS also have the right to make changes to the cost of services, at any point of time, which will be effective at the time of publication on the website.

FAS will not deal with or provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law.

Method of Payment

FAS accept online payments using VISA and MasterCard credit/debit cards in AED only. FAS reserve the right to accept or decline credit/debit card types.



Delivery Policy

Customers will collect processed documents directly from FAS unless other arrangements have been made, and applicable fees charged.

Return and Refund Policy

Refunds cannot be made once an order has been processed, except for tuition fees. In line with the Fee Payment Policy, where a Customer is eligible for a refund, FAS will only refund tuition fees, in accordance with the MOE, Policy, through the original mode of payment.

Cancellation and Replacement Policy

Services (e.g. academic transcript) cannot be cancelled once an order has been processed, and any requests to replace a service will incur the relevant fee as outlined in Fee Payment Policy.


Any Customer using the website who is a minor (under the age of 18) shall not be able to make any transactions.

Privacy Policy

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Website Policies,

Occasionally there may be changes and updated information to the website’s policies, terms and conditions. Customers are therefore encouraged to visit the FAS website/PORTAL regularly in order to be updated on any changes made. Modifications will be effective on the day they are posted.

Country of Merchant Domicile

FAS is domiciled in the AJMAN in the United Arab Emirates (UAE).

Governing Law and Jurisdiction

Any purchase, FAS pute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE